IMPORTANT COMMUNITY UPDATES
Virtual Office Hours:
Please check the calendar for virtual office hours. Follow the link in the corresponding date, from there you will be taken to the virtual waiting room. Please have your account number or address ready.
Storm Preparations During Hurricane Season:
Power Outages:
If you happen to experience a power outage, you can check the
CenterPoint Outage Tracker on the status of power outages in the area.
Flooding:
Harris County owns and maintains the underground storm sewer system and the
street system is designed to convey storm water when significant rainfall events exceed the capacity of the storm sewer system. For specific concerns regarding any potential blockages or maintenance issues, reach out to
Harris County.
Water Service:
You can sign up to receive message alerts for MUD 504, by texting INFRAMRK to 1-855-487-055. You can also find this information on your water bill.
Customer Service (281) 579-4500 or EMAIL.
FOR EMERGENCIES AND AFTER HOUR ASSISTANCE (281) 398-8211 HOURS OF OPERATION: 24/7
Tips to Get Ready and Stay Ready During Hurricane Season:
Follow the links below for Hurricane tips from the CDC and other Governing entities.
August 12, 2020 - Extended Pool Hours
We are excited to announce that extended pool hours are back! With lap swim at 5:00 am and regular pool hours starting at 8:00 am, we hope you can cool off any time of the day.
FALL POOL HOURS
TUESDAY, AUGUST 11 - SUNDAY, AUGUST 16
Daily: 11:00 am – 9:00 pm
TUESDAY, AUGUST 18 - SUNDAY, SEPTEMBER 6
Mondays: Closed for cleaning
Tuesday + Wednesday:
Lap Swim
5:00 am – 8:00 am
Regular Swim
8:00 am – 9:00 pm
Thursdays: Closed mornings for cleaning
Regular Swim
11:00 am – 9:00 pm
Friday - Sunday:
Lap Swim
5:00 am – 8:00 am
Regular Swim
8:00 am – 9:00 pm
MONDAY, SEPTEMBER 7: Labor Day
5:00 am – 9:00 pm
TUESDAY, SEPTEMBER 8: Closed for cleaning
WEDNESDAY, SEPTEMBER 9 - SUNDAY, OCTOBER 18
Mondays: Closed for cleaning
Tuesday + Wednesday:
Lap Swim
5:00 am – 8:00 am
Regular Swim
8:00 am – 9:00 pm
Thursdays: Closed mornings for cleaning
Regular Swim
11:00 am – 9:00 pm
Friday - Sunday:
Lap Swim
5:00 am – 8:00 am
Regular Swim
8:00 am – 9:00 pm
A FEW FRIENDLY REMINDERS
- Please wear your green pool wrist bands while inside the gated pool area, wrist bands are for residents 13 & older.
- Each household is allowed up to 4 guests, guests do not have to wear a wrist band.
- Wrist bands do not expire or change, if you lose a wrist band you may purchase a replacement online for $10.00.
- Sunday, October 18 will be the last day of the 2020 pool season. The 2021 pool season will begin in April.
- If there is something that needs attention please contact Association Office at 832-777-0400.
IMPORTANT NOTICE: MOTION DETECTION CAMERAS ARE INSTALLED AT THE POOL AND MONITORED BY ADT. THE CONSTABLE WILL BE DISPATCHED WHEN ACTIVITY IS DETECTED AT THE POOL BETWEEN 9:30 PM and 5:00 AM.
May 19, 2020 - Online Applications
Residents can now submit their Tree Removal and ARC Applications, including payments, through the community website. In addition, residents will have the ability to view their applications and replies, as well as add attachments and view past requests.
- ARC Application Payments - After you have filled out your ARC Application, you may complete your payment online. Make sure to check your email or below for the ticket number to include when making your payment.
April 30, 2020 - Trash Service Update From Best Trash
This is a reminder that all residents of HC504 should always have their trash and recycle out prior to 7 am for collection. Beginning May 1, 2020, Best Trash will begin collection in the area starting at 7 am so we will be arriving earlier than normal. This change is due to the amount of construction vehicles in the area that make it very difficult to navigate through the streets in the afternoon. We hope that by making this change, we hope we are able to get ahead of the construction vehicles and service everyone safely. Should any customers have any questions, please feel free to contact
customerservice@besttrashtexas.com.
March 9, 2020 - MUD Text Message Update
The MUD has implemented a new Revetize mass messaging system for the Harris County Municipal Utility District (“MUD”) No. 504. The MUD is the water, sanitary sewer and storm sewer provider for residents within The Groves Community.
Going forward, communications regarding utility infrastructure (boil water notices, water line repairs, emergency situations, drought contingency, etc.) will be distributed through this messaging system in conjunction with any standard Texas Commission on Environmental Quality requirements.
SET UP INSTRUCTIONS
Text INFRAMARK to 1-855-487-0555 and you will get a reply with an attached link to add your contact information to the messaging system. Once you submit your information, the system will update automatically.
