IMPORTANT COMMUNITY UPDATES
May 19, 2020 - Pool Reservations & Management Office Updates
To ensure the safety of our community and residents, The Groves has implemented a
temporary online reservation system for the pool. The pool will open on Saturday, May 23 with 25% occupancy per time slot. As circumstances and recommendations change, we will adjust the reservation process.
Residents will be allowed to request reservations for pre-determined two hour time blocks. Each household may request up to one (1) time slot per day, and no more than two (2) per week. Residents will be required to wear pool wrist bands as, no guests will be allowed at this time, only residents. Residents MUST use their key fob to enter the gated pool area as the gate monitor will not let you in if you do not have your key fob. Residents must check-in with the pool attendant and the number of people must match the number registered so be sure to include everyone including your mini swimmers. The pool furniture has been removed but residents are allowed to bring their own chairs. As recommended by local agencies, residents should wear masks while not in the water.
Reservation Time Slots are as Follows:
- 11:00 am - 1:00 pm
- 1:00 pm - 3:00 pm
- 3:00 pm - 5:00 pm
- 5:00 pm - 7:00 pm
- 7:00 pm - 9:00 pm
ASSOCIATION OFFICE
The onsite office will re-open starting Monday, June 1. Office visits will be by appointment only, 8:00 am-5:00 pm Monday through Sunday. You can find the
appointments link here.
LIFESTYLE CENTER
Coffee Bar and other Common use items: For now the coffee will be unavailable as well as the use of the board games, shuffle board and giant connect four in the Lifestyle Center. We are taking this approach to comply with the recommendation that high touch/ reusable items not be left out for repeated use.
FACILITY RENTALS
The Groves will resume facility rentals when recommending agencies orders for capacity threshold for indoor facilities, returns to 100%.
Due to the current mandates in place, the ability to comply would require staffing during events. We do not have staffing to provide this level of monitoring to ensure compliance.
Residents can now submit their Tree Removal and ARC Applications, including payments, through the community website. In addition, residents will have the ability to view their applications and replies, as well as add attachments and view past requests.
- ARC Application Payments - After you have filled out your ARC Application, you may complete your payment online. Make sure to check your email or below for the ticket number to include when making your payment.
May 16, 2020 - Playground & Gym Update
Starting Monday May 18, The Groves playgrounds and gym will be open for use. We ask that you still avoid the soccer field as it is currently being re-sodded. Once this project is complete it will be open for residents to access.
Residents are encouraged to continue maintaining social distancing while inside the gym. To assist in facilitating this, several of the machines have been deactivated. We are asking that residents self monitor when using the current open amenities as the association is NOT staffed to monitor or enforce social distancing regulations. Please wipe down any machine you use prior to your workout as well as after, using the wipes provided in the gym. Please be mindful that the facilities are not sanitized regularly to protect against COVID-19.
April 30, 2020 - Trash Service Update From Best Trash
This is a reminder that all residents of HC504 should always have their trash and recycle out prior to 7 am for collection. Beginning May 1, 2020, Best Trash will begin collection in the area starting at 7 am so we will be arriving earlier than normal. This change is due to the amount of construction vehicles in the area that make it very difficult to navigate through the streets in the afternoon. We hope that by making this change, we hope we are able to get ahead of the construction vehicles and service everyone safely. Should any customers have any questions, please feel free to contact
customerservice@besttrashtexas.com.
March 9, 2020 - MUD Text Message Update
The MUD has implemented a new Revetize mass messaging system for the Harris County Municipal Utility District (“MUD”) No. 504. The MUD is the water, sanitary sewer and storm sewer provider for residents within The Groves Community.
Going forward, communications regarding utility infrastructure (boil water notices, water line repairs, emergency situations, drought contingency, etc.) will be distributed through this messaging system in conjunction with any standard Texas Commission on Environmental Quality requirements.
SET UP INSTRUCTIONS
Text INFRAMARK to 1-855-487-0555 and you will get a reply with an attached link to add your contact information to the messaging system. Once you submit your information, the system will update automatically.
