New Residents

WELCOME TO THE WOODS.
 
To receive your amenity access, we invite you to email your community association team to receive your amenity agreement, welcome package, (2) key fobs, pool wristbands for residents ages 13 and up, and (4) pool guest wristbands.
 
On behalf of the residents and The Groves Community Association, let us be one of the first to congratulate you on your new home in The Groves! This quick reference guide will provide you with all the tools needed to start living your new lifestyle in the woods:
 
ESTABLISH ROOTS
 
The Groves, a new kind of planned community by Ashlar Development, is where lifestyle meets nature. Ashlar contracts with CCMC for community management services on behalf of the residents. CCMC proudly provides professional community management services to The Groves. Founded in 1973, we've been managing large-scale communities and their many components for decades. Our team members' commitment to excellence and willingness to innovate, are achieved through our core values of Integrity, Respect, Service and Community. 
 
At CCMC, our vison is to revolutionize large-scale community management  by inspiring meaningful experiences for residents and team members. We build community by bringing people together in the neighborhoods where they live and offices where we work. Simply put, we create experiences that connect people. 
 
Partnerships and communication are key components of achieving our mission and purpose. We encourage residents to share their experiences on where we're excelling and how we can improve. To learn more, visit, CCMCnet.com.
 
STAY CONNECTED
  • Engage with neighbors and stay up to date on everything lifestyle by following @TheGrovesLifestyle on Facebook and Instagram.
  • Receive weekly e-mail communication from the association team including Thursday Newsletter, event blasts, and important community updates.
  • Register at LifeAtTheGroves.com to have access to the *new resident* section, resource document library, event registration, applications, and much more. Please allow up to 24 hours for login to be approved.
 
GET OUTSIDE
Now that you’ve moved in, we invite you out to explore the trails and parks, meet your neighbors, and experience what living life in the woods is all about. Wanting to meet your new neighbors? With plenty of events for a variety of ages, explore our calendar to see how you can keep living life in the woods with new connections.
 
 
MEET YOUR TEAM
 
Ben Smith
Community Manager
Megan Cox
Lifestyle Director
mcox@ccmcnet.com
Allison Hanke
Communications Coordinator
ahanke@ccmcnet.com
 
Marian Kelley
Administrative Assistant 
thegroves@ccmcnet.com
Zanique Dobbins
Operations and Standards Coordinator 
zdobbins@ccmcnet.com
 
 
To best serve residents, your community association team is located on-site, inside the Lifestyle Center at 17317 Cathedral Pines Dr. For in-person appointments, it is preferred for residents to email thegroves@ccmcnet.com or call ahead at 832-777-0400 during business hours from 8:30 am - 5:00 pm.
 
KEY FOB ACCESS
 
Lifestyle Lounge
Monday - Sunday
6:00 am - 10:00 pm
 
Fitness Center
Monday - Sunday
4:00 am - 11:00 pm
 
Hearth Pool (Pool Season Opens April 2025)
Tuesday - Sunday
5:00 am - 9:00 pm
 
 
HOA ASSESSMENTS
  • Billed quarterly: Due the 1st of January, April, July, and October
  • Receive statement in the mail the month before due date
  • E-Statements, Online payments and direct debit options available
TREE REMOVALS
Is your tree dead or dying? Residents may submit an application for approval to be removed at the homeowners expense. A certified arborsit will come out and review your tree to determine whether or not it can be removed. 
 
ARCHITECTURAL REVIEW
The Groves requires all Owners to submit an application for any exterior improvement. Applications are reviewed for approval by the Architectural Control Committee. The Committee has up to 45 days to form a decision following receipt of the completed application, payment(s), and plans. We ask that you please submit your applications timely to avoid delays. A Resident must receive written approval prior to construction or modification of improvements commencing.
 
SERVICES
 
TRASH + RECYCLE
  • Best Trash Service days are Tuesdays and Fridays, with recycling on Fridays. Recycle bins can be requested by contacting Best Trash at 281-313-2378.
  • Large items such as appliances and furniture can be picked up but no more than two (2) large items per household.
  • Please have trash at the curb by 7:00 am on trash day. 
  • Trash cans must be purchased by the Resident, and must not be larger than 50 gallons. 
  • Trash cans and recycle bins must be stored out of public view, with the exception of collection days. 
 
UTILITIES
Electricity: Visit www.powertochoose.com to compare offers and choose the electric plan that’s right for you
Gas: CenterPoint Energy | 713-659-2111 
Water + Sewer: MUD 504 | https://www.inframark.com/ | 281-579-4500
Xfinity (Comcast): www.xfinity.com | 1-800-934-6489
AT&T: att.com/residents | 877-910-0501
ENTITY RESPONSIBILITIES
 
The Groves Community Association (832-777-0400 | LifeAtTheGroves.com)
  • Amenity Operations & Maintenance
  • Architectural Modifications
  • Tree Removal Requests
  • Assessment Questions
  • Association Budget
  • Association Financial Statements
  • Community Website Support
  • Deed Restriction Enforcement
  • Facility Rentals
  • Lifestyle & Fitness Programs
  • Overall Management of Community
  • Community Communications
 
Developer (TheGrovesTX.com)
  • Common Area Development
  • Community Planning & Design
  • Construction of Amenities
 
Builder (TheGrovesTX.com)
  • Home Construction
  • Home Sales
  • Warranty Issues
  • Lot Drainage Issues (Within Warranty Period)
  • Model Homes
 
MUD 504 (Inframark.com)
  • Fire Hydrant Maintenance
  • Storm-water Drainage
  • Trash Service (Best Trash 281-313-2378)
  • Water/Sewer
 
Harris County Precinct 3 (713-755-5000 | pct3.com)
  • Dead Animals on Roadways
  • Sidewalk Ramp Repairs
  • Stop and Speed Limit Sign Requests
  • Street Cleaning
  • Street Issues: Standing Water, Drainage, Flooding
  • Loose Dogs (Animal Control 281-999-3191)
  • Traffic Signal Issues & Requests
 
Harris County Precinct 4 (281-376-3472 | constablepct4.com)
  • Life-threatening Emergencies
  • Suspicious Persons, Vehicles, Activity
  • Traffic Issues: Speeding, Running Stop Signs
  • Vacation Watches
 
CenterPoint Energy (713-207-2222 | centerpointenergy.com)
  • Gas Smell/Leak
  • Power Outages
  • Street Lights: Outages, Stays On, Repairs, Leaning
 
U.S. Postal Service (281-540-1775 | b.link/HumbleUSPS)
  • Acquire Mailbox Key
  • USPS Complaints
 
  • Pay Assessments On Time
  • Maintain Home & Landscaping
  • Replacement Mailbox Keys
  • Comply with Deed Restrictions & Community Rules
  • Sidewalk Maintenance (Located on the lot)